Not-For-Profit

Challenges

Every workers’ comp case manager strives to improve outcomes and lower costs. This company had used on-site physical therapy in the past, so some key personnel remembered the value and wanted to return to this approach.

The company is a not-for-profit organization with 3,000 employees at numerous locations across the country. The organization is fully self-insured and uses a TPA to administer their workers’ compensation claims. They chose their south Florida facility as the first location to begin working with OnSite Physio.

This company already had on-site health programs and services in place. If an employee falls ill on the job, a nurse or doctor can see them at the jobsite. Because employees are used to seeking health information and assistance at the workplace, it made perfect sense to add on-site physical therapy. The nurse can triage on-the-job injuries to get the ball rolling quickly.

Benefits

Communication is now streamlined because OnSite Physio provides a single point of contact for each client. No one is left out of the loop, though, because all stakeholders receive regular progress reports. Improved communication starts with intake, when therapists schedule treatment sessions directly with each patient. Because on-site therapy is so much more convenient, compliance is better, too.

Quality of care has increased for this organization because each injured worker’s plan of care is based on their specific job and working environment.